terms of use
- Introduction
Welcome to Vegan Ranch. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.
- Ordering
- All orders are subject to availability.
- We reserve the right to cancel any order for any reason.
- Prices and availability of products are subject to change without notice.
- Payment
- Payment must be made at the time of order.
- We accept various payment methods as indicated on our website.
- Delivery
- We offer next day delivery via DPD for most locations in the UK.
- For remote areas such as the Orkney Islands and other Scottish islands, delivery may take 2-3 working days.
- We are not responsible for any delays caused by unforeseen circumstances or events outside our control.
- Returns and Refunds
- If you receive an incorrect or damaged item, please contact us within 7 days of receiving your order.
- Due to the perishable nature of our products, we do not accept returns of opened or used items.
- If you are unsatisfied with your order, contact us within 7 days of delivery for a possible refund.
- Contact Us
- If you have any questions or concerns, please contact us at info@veganranch.co.uk.
Privacy & cookies
- Introduction
At Vegan Ranch, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
- Information We Collect
- We collect personal information such as your name, email address, shipping address, and payment details when you place an order.
- We may also collect non-personal information such as your IP address and browsing behavior on our website.
- How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your order and provide customer support.
- To improve our website and services.
- Sharing Your Information
- We do not sell your personal details to third parties.
- We may share your information with trusted partners who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
- Data Security
- We implement a variety of security measures to maintain the safety of your personal information.
- Despite our efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.
- Your Rights
- You have the right to access, correct, or delete your personal information.
- You can unsubscribe from our marketing communications at any time by following the instructions in those communications or contacting us directly.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@veganranch.co.uk.
By using our website, you agree to the collection and use of your information as outlined in this Privacy Policy.