Shipping & Delivery

  • Standard Delivery

At Vegan Ranch, we pride ourselves on providing fast and reliable delivery for our delicious vegan meals. We offer both 1kg and 10kg packs, ensuring you have access to our gourmet plant-based dishes no matter where you are in the UK. We use DPD for next day delivery across the UK. Order by 2PM to receive your meals the next day.

  • Remote Areas

For locations such as the Orkney Islands, Stornoway, and other islands around Scotland, shipping may take 2-3 working days. Enjoy the convenience of having high-quality vegan meals delivered straight to your door, ready to be enjoyed at your convenience.

Refunds & Returns

At Vegan Ranch, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not entirely happy with your purchase, please review our returns and refunds policy below:

  • Returns

If you receive an incorrect or damaged item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement to be sent out as quickly as possible. Due to the perishable nature of our products, we do not accept returns of opened or used items.

  • Refunds

If you are unsatisfied with your order, please contact us within 7 days of receiving your delivery. We will review your case and, if appropriate, provide a full or partial refund. Refunds will be processed to the original payment method and may take 5-7 business days to appear in your account.

For any issues or concerns, please reach out to our customer service team at info@veganranch.co.uk. We are here to help and ensure you have a positive experience with Vegan Ranch.

Faq

We offer a variety of gourmet vegan meals, including options like Vegan Chickpea Curry, BBQ Jackfruit Sandwich, Vegan Stuffed Peppers, and Tofu Stir-Fry. Our meals are crafted from the finest ingredients to ensure both taste and nutrition.

You can place an order through our website by selecting the desired meal pack (1kg or 10kg) and completing the checkout process. We accept various payment methods for your convenience.

For most locations in the UK, we use DPD for next day delivery. Orders to remote areas such as the Orkney Islands and other Scottish islands may take 2-3 working days.

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Yes, once your order is dispatched, you will receive a tracking number via email. You can use this number to track your delivery through the DPD website.

If you receive an incorrect or damaged item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement to be sent out as quickly as possible.

Yes, if you are unsatisfied with your order, please contact us within 7 days of receiving your delivery. We will review your case and, if appropriate, provide a full or partial refund to your original payment method.

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